FAQ

This FAQ covers common order, shipping, return, and customer service questions for Alani Nu.

Where Do You Ship?

We ship from the United States and deliver to addresses within the United States.

How Long Does Delivery Take?

Orders normally process in 1-3 business days after payment is confirmed. Standard U.S. delivery usually takes 3-7 business days after processing.

Can I Return An Item?

Eligible items may be returned within 30 days from delivery if they meet the condition requirements in our Return & Refund Policy.

How Can I Contact Customer Service?

Email service@wellmeet.shop during Monday-Friday, 9:00 AM-5:00 PM local time, excluding U.S. federal holidays.